CRM & Automation
Every lead captured, chased, and closed — automatically.
Turn your website into an automated sales engine. Route every lead into a lightweight CRM that follows up instantly while you focus on the job.
Best for
High-ticket service businesses, B2B companies, agencies and trade specialists with multi-step sales cycles.
The problem
Enquiries sitting unanswered in a cluttered inbox, leading to lost deals and forgotten follow-ups.
The standard way
- Leads buried in an email inbox
- Lost sticky notes
- Forgetting to follow up after 3 days
- No clear pipeline tracking
The Above Designs system
- Instant CRM lead logging
- Automated Day 1, 3 and 7 follow-up sequences
- Pipeline stage visualisers
- Instant SMS notifications
How it works
Form submission & capture
A visitor completes an enquiry form on your site.
Instant CRM route & tag
The lead appears in your dashboard, categorised by service and lead score.
Automated sequence trigger
The system sends personalised, timed email and text chasers until the lead engages.
Under the hood
- Lightweight custom CRM pipeline built into your site admin
- Automated multi-step email drip sequences via Resend
- Webhooks connecting site forms to WhatsApp, SMS or Slack
- Automated lead scoring based on responses and engagement
- Exportable lead database & analytics dashboard
Common questions
Do I need expensive software like HubSpot or Salesforce?
No. We build lightweight CRM functionality directly into your website admin, so you manage pipeline stages and auto-follow-ups without monthly SaaS fees.
Can the automated emails look like natural, personal messages?
Yes. Follow-ups are formatted as clean, plain-text emails sent from your own business domain, keeping open rates high and replies natural.
Can I get instant phone notifications when a hot lead comes in?
Yes. We configure instant alerts via SMS, email or Slack the exact second a prospect submits an enquiry.
What happens if a prospect replies to an automated email?
The sequence immediately pauses for that prospect and routes their reply into your primary inbox, so you take over the conversation seamlessly.
Sound like what you need?
Tell me about your business and I'll tell you plainly what I'd build and what it costs.
Start an Enquiry